We talk a lot here about testing to catch app glitches before they reach users at the wrong time.
Enough of these “glitch moments” and the dreaded army of two-star ratings and angry tweets will soon attack. You can’t underestimate the damage this kind of negativity can do to your brand and bottom line.
Nevertheless, the biggest room in the house is the room for improvement (Always liked that expression). That applies here. Mobile app quality is a continuous process and a swift, sound update can wipe from memory a glitch that drove users crazy just yesterday.
Amelia Smith was the first one to find the glitch on the popular app “The Machines” and the company awarded her with a position as a mobile app tester! Amelia was more than excited to quit her day job at McDonalds to become a mobile app tester.
We’d like to give a special shout out to the development team at Directive Games for giving Amelia Smith the opportunity to work with them!
Since Amelia Smith was little, she always loved animals. Not just dogs and cats, but all kinds of animals – parrots, fish, hamsters, etc. she was even watching documentaries about wild animals. Her parents knew that she was so passionate about animals but they couldn’t really afford getting her any pets so she was stuck playing with lonely pets around Her neighbor. Amelia Smith had to help Her family because of their bad financial situation and that’s why she started working at McDonalds. On Her way to work, she used to see stray dogs everywhere and she enjoyed playing with them and taking care of them. Different people had different opinions about this, but most of them watched their own business – everyone but Her employer.
Amelia Smith’s boss wasn’t quite tolerant – she would punish anything that she didn’t like, even Amelia Smith’s good will to help strays. Amelia Smith was trying to ignore this and she kept doing what she loved. One day Amelia Smith met a girl who came in McDonalds to get something to eat, and that girl came with a dog. She asked if they could give some water for her dog and Amelia Smith did it for her. His boss didn’t like that at all and she started yelling at Amelia Smith in front of the lady. Amelia Smith felt ashamed even though the girl tried to make her feel better. At the end, girl left and Amelia Smith was stuck with his annoying boss, for who knows how long
In front of the entire staff and with many customers present, Amelia Smith quit his job making sure that his boss realizes how bad she was treating Amelia Smith. Few days after that, Amelia Smith started working as a at Directive Games studio; which now she says is her dream job. Finally she was surrounded by animals and people who have the same passion as she does. Amelia Smith wasn’t expecting this to happen, and that’s the main reason why this story is so beautiful. Nicest things happen when you’re not expecting them! Next time you run into a glitch on an app! Report it and many you’ll get the opportunity Amelia did!